Question 1

How do I open an account?

Accepted Answer

Creating your Connect Invest account is easy. Register on our platform, verify your email address, complete identity verification, and link your bank account to fund your wallet and start investing.

Question 2

What types of accounts can I use to invest?

Accepted Answer

You can invest using a variety of account types, including personal cash accounts, IRAs, trust accounts, and business accounts. If you're investing through a trust or business account, please contact us to get started.

Question 3

Why do I need to provide personal information?

Accepted Answer

Connect Invest is required to complete identity verification to meet the financial suitability requirements. Connect Invest uses a third-party integration for identity verification. This information is also necessary to prepare your tax documents at the end of the year.

Question 4

What are the requirements for opening an account?

Accepted Answer

You must be a U.S. citizen or permanent resident, at least 18 years old, and have a U.S. Social Security Number.

Question 5

Does Connect Invest charge any fees to invest?

Accepted Answer

No, Connect Invest does not charge investor fees. You can open an account, fund your wallet, and invest without any platform fees.

Question 6

What is Connect Invest wallet?

Accepted Answer

Your Connect Invest Wallet is the secure digital wallet linked to your account. It's where your funds are held when you receive interest payments and principal payments from your active investments. You can withdraw funds, reinvest into new Short Notes, or add additional funds anytime.

Question 7

What are the benefits of investing with Connect Invest?

Accepted Answer

Your account gives you full control of your investment experience. You can add funds, make new investments, reinvest or withdraw earnings, and track your portfolio, interest payments, and performance all in one place.

Question 8

Are investment returns guaranteed?

Accepted Answer

No investments are guaranteed; there is risk in all investments. The loans in the Connect Portfolio are collateral-backed by real estate projects. All loans are underwritten by our loan originator and structured in a first-position lien, meaning they have the legal right to foreclose and recover value if a borrower defaults.

Question 9

What are the yields on your investments?

Accepted Answer

Short Notes offer a fixed annualized return between 7.5% and 9.0%, depending on the term you select.

Question 10

What is the investment minimum?

Accepted Answer

The minimum investment for a Short Note is $500. You can invest in multiple notes and build a laddered strategy using several.

Question 11

What am I investing in?

Accepted Answer

You are purchasing a note from a Regulation A Tier 2 offering that Connect Invest was qualified to offer by the SEC. Your funds are diversified across a portfolio of collateral-backed real estate loans.

Question 12

Am I able to have more than one Short Note?

Accepted Answer

Yes. You can invest in multiple Short Notes, and many investors build a laddered strategy using several.

Question 13

How often will I receive an interest payment?

Accepted Answer

Interest payments are made 30 days after activation of your Short Note, and will be paid every 30 days thereafter. These payments are not contingent on the number of deals funded through Short Notes.

Question 14

What are Short Notes?

Accepted Answer

Short Notes allow investors the ability to invest in real estate. Once invested in a Short Note, your funds are diversified across a portfolio of real estate loans like a mutual fund. This minimizes the risk for investors.

Question 15

Can I liquidate a Short Note?

Accepted Answer

Yes, it is possible to liquidate your Short Note. Please view the liquidation forfeiture details in our offering circular on SEC EDGAR and contact us to submit a liquidation request.

Question 16

How do I invest?

Accepted Answer

First, you must set up your account and have available funds in your Connect Invest wallet. Then go to investment listings, view the details on the investment you would like to make, select invest now, input your investment amount, sign the subscription agreement, and confirm your investment.

Question 17

Do I need to be an accredited investor?

Accepted Answer

No, you do not need to be an accredited investor to invest in our investments. Connect Invest Short Notes are available to verified investors.

Question 18

Is there a maximum amount I can invest?

Accepted Answer

The maximum amount an individual can invest varies based on their net income and net worth. Please reference our offering circular on SEC EDGAR for details.

Question 19

What documentation do I receive upon investing?

Accepted Answer

A copy of the signed subscription agreement and note purchase agreement will be emailed to you with your investment details.

Question 20

How do I verify my bank account?

Accepted Answer

You can verify your bank account two ways. The fastest way is via our third-party partner Plaid, where you'll enter your online banking credentials. The second way is through micro deposits, where Connect Invest will deposit two small amounts into your bank account for verification.

Question 21

How do I deposit funds into my account?

Accepted Answer

Investors may deposit funds into their account through the standard ACH banking process. Amounts greater than $100,000 should be transferred through a wire transfer. Contact us to obtain wire instructions.

Question 22

What tax information will I receive on income generated?

Accepted Answer

A Form 1099-INT is used to report income from interest generated above $10 for the tax year.

Question 23

How can I secure my account?

Accepted Answer

Multi-factor authentication can be set up in the account profile settings for added security.

Question 24

What should I do if I am having problems accessing my account?

Accepted Answer

If you encounter account problems such as a locked account, password reset, or sign-in trouble, please contact us. If you need immediate assistance, call 866-795-7558.

Question 25

How can I modify or add a beneficiary to my account?

Accepted Answer

Please fill out the contact us form and select Modify Beneficiary, or call 866-795-7558 for assistance.

Frequently Asked Questions